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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wes Wise

Wes Wise

February 5, 2026

5  out of  5
rating by Wes Wise
"Very helpful and responsive. Fairly pricing too."
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Alma Simpson

February 2, 2026

5  out of  5
rating by Alma Simpson
"Katie and her staff are always great!"
We responded:
"Alma it has been such a joy knowing you all these years and getting to share our lives! Thank you for your trust in me and my office for all of your insurance needs! Home, auto AND life! ~Katie"
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Erin Welsh

January 28, 2026

5  out of  5
rating by Erin Welsh
"Great customer service!"
We responded:
"Thank you Erin for the 5 star review! I am so thankful for your continued trust over this last year and I look forward to taking care of you for many more years to come! ~Katie"
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Humberto Santana

January 27, 2026

5  out of  5
rating by Humberto Santana
"Great local service."
We responded:
"Thanks Humberto for the 5 stars! Happy I get to be of service to you and your sweet wife! ~Katie"
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Jenny Santana

January 27, 2026

5  out of  5
rating by Jenny Santana
"Katie and Ayleen were very helpful for us to get the best coverage at the lowest prices. Love having a local agent!"
We responded:
"Having the ability to serve my community as a local agent means alot to me! Thank you for this sweet 5 star review. They help grow my small business online and I appreciate you! Welcome back to the State Farm family ~Katie"
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Rebecca Lopez

January 13, 2026

5  out of  5
rating by Rebecca Lopez
"Me siento orgullosa de tener esta compañía pues me ha sacado de problemas y bajo costo la recomiendo su personal muy atento"
We responded:
"Thank you Rebecca! We appreciate you! ~Katie"
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Randy Moe

December 23, 2025

5  out of  5
rating by Randy Moe
"Aylene is very helpful and does take care of my insurance needs. Thanks"
We responded:
"Thanks for the 5 stars Randy! So glad to have you a part of our State Farm family! ~Katie "
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Jennara Lugo

December 2, 2025

5  out of  5
rating by Jennara Lugo
"Ayleen is wonderful! So kind & professional every time I call. Thank you!"
We responded:
"Its the best hearing a RAVE about my team! The feeling is mutual, Ayleen has loved working with you as well. We are so much more than transactions, we develop relationships that last. Thank you Jenny! ~Katie"
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Richard Kelm

November 26, 2025

5  out of  5
rating by Richard Kelm
"I have insurance in two states making it a bit more challenging to insure that.I have the coverage I need.. Katie and her team have made the process easy and.painless. Never too busy.to help."
We responded:
"Thank you Richard for this glowing review! You are right, we are never too busy to help and we absolutely love helping you and your family! Thank you for trusting my office! ~Katie "
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Randolph Judd

November 20, 2025

5  out of  5
rating by Randolph Judd
"The best customer service in town."
We responded:
"That is our priority.... being there when you need us and providing the best customer service. We are so happy to have you on board with my agency! We are always just a phone call away ~Katie"
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SOCALLOWBOY1

November 4, 2025

5  out of  5
rating by SOCALLOWBOY1
"Best insurance agency in Yuma! Best service and price!"
We responded:
"Robert, we are honored to be your "go to" Insurance Agency! It has been such a pleasure working with such a great guy like you! I really appreciate you trusting us with your friends as well! Thank you for supporting my small business ~ Katie"
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Steven Laurel

October 30, 2025

5  out of  5
rating by Steven Laurel
"Very friendly staff who cares out thier clients!"
We responded:
"It has been a treat working with you and Cyndi all these year! We really do care about our customers and our community. Thank you for seeing that in us, what a compliment to brighten our day! :) ~Katie"
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Kathleen McDonald

September 29, 2025

5  out of  5
rating by Kathleen McDonald
"Katie’s office was super helpful at meeting all of my insurance needs! Her office saved me over $4000/yr on my homeowners insurance policy alone! State Farm’s price was considerably lower than all of their competitors! I recommend her office to everyone!"
We responded:
"Dr. McDonald, we were thrilled to save you so much a year all while still maintaining the coverages you need! Thank you for your trust in my office, you are very much appreciated ~Katie"
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Joyce Babbitt

September 25, 2025

4  out of  5
rating by Joyce Babbitt
"Katie has taken care of our vehicle insurance for many years and has been helpful whenever we have had questions."
We responded:
"It has been a JOY to work with you and Dr. Thank you for your trust in us ~Katie"
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Daniel DeLintt

September 23, 2025

5  out of  5
rating by Daniel DeLintt
"Very happy with the responsiveness of this office. I actually switched from another local state farm provider, to katie because they were faster to respond with information."
We responded:
"We are always just a phone call away :) ~Katie"
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Melissa

September 22, 2025

5  out of  5
rating by Melissa
"All of the ladies with Katie Figueroa’s office are extremely friendly and helpful! They are great at following up as well!"
We responded:
"Thank you Melissa for this 5 star review!!! You have been such a sweet customer all these years. I am happy that we have been able to take care of your car and home insurance, thank you for that! ~Katie"
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Daniel Steward

September 15, 2025

5  out of  5
rating by Daniel Steward
"Katie and her team are awesome. Every time I call, the instantly have all my policy info ready. I don't have to look up policy numbers or have paperwork in hand to get the help I need. They are quick and easy to get in contact with. I am confident in her team helping my family in the aftermath of any emergency."
We responded:
"What a wonderful way to start our week reading this 5 star review! Thank you! There is so much going on in peoples daily lives, Our goal is to make things simple for our customers and be there when it matters most - especially after the unexpected! We will always be here for you and Wendy and sincerely appreciate you choosing my office for all of your insurance needs! ~Katie"
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Teresa Fox

September 3, 2025

5  out of  5
rating by Teresa Fox
"Every time I need to update my auto policy with new car purchase or make a claim they make it so easy. Just a quick phone call and it’s all taken care of. Same thing for my home, life and health policies. Added bonus..everyone you talk to is so kind and helpful. It’s been a pleasure to work with this agency!"
We responded:
"We love being your "one call does it all" crew!!! Love love LOVE working with you and Bill all these years. Whether its a shiny new car, a home update or peace of mind with your life and health coverage - we've got you covered! Thanks for trusting us to keep things easy (and maybe even a little fun! I LOVE our talks!) We think you two are pretty great too! ~Katie"
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Carla Deck

July 11, 2025

5  out of  5
rating by Carla Deck
"Spoke with Katie Figueroa real super nice lady and signing up for insurance was very simple and pleasant!!! Love State Farm as a newbie 😊"
We responded:
"Thank you Carla for this 5 star review! I am so glad all was smooth and easy for you. That is what we aim for! Looking forward to seeing you go from a State Farm "newbie" to a being a part of a Life Long State Farm family! ~Katie"
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Beatriz Lopez

June 25, 2025

4  out of  5
rating by Beatriz Lopez
"Staff lady was kind, attended us after a phone call. She spoke Spanish and was nice. She printed a copy of the information my friend needed. Cozy office that was well decorated."
We responded:
"Thank you for the kind review! I’m so happy to hear you felt welcomed and taken care of—it’s always our goal to make sure everyone who we get the pleasure to speak with, feels comfortable and supported. Thanks for mentioning my decor, I’m glad you liked it —I’ve put a lot of thought into making the office feel cozy and inviting. Hope to see you again soon! ~Katie "
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Breenah Parra

March 28, 2025

5  out of  5
rating by Breenah Parra
"I could not be more pleased with the amazing service that I receive from Katie and her team. They are all so friendly, knowledgeable and always willing to answer any questions. I would recommend Katie to anyone looking for an insurance agent that puts their customers first!"
We responded:
"Thank you Breenah! Customers needs are our #1 priority. Thank you and Jaysn for trusting us each and every year. We are also THRILLED to sponsor THE BEST softball team around! Thank you for letting us be a part of such a fun time in your lives! ~Katie"
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Anabel Valtierra

March 25, 2025

5  out of  5
rating by Anabel Valtierra
"I cannot speak highly enough about Katie and Joanna! Their attention to detail and customer service is outstanding!"
We responded:
"Anabel, your and Eddies support of my small business means the absolute world to me. Its been a our privilege to be your insurance agency all these years, trusting us with your auto, home, life and umbrella policies. We are here for you today, tomorrow and always! ~Katie"
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Lupita Ortega

February 17, 2025

5  out of  5
rating by Lupita Ortega
"She's amazing, very affordable, takes action right away. Love, Live, Love"
We responded:
"Prompt service is something we pride ourselves on! Thank you Lupita for this 5 star review! It has truly been a pleasure working with you! ~Katie"
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Manuel Gutierrez

January 23, 2025

5  out of  5
rating by Manuel Gutierrez
"Thank you Katie and the team at state farm for always taking care of my insurance needs I highly recommend if you need insurance and great service"
We responded:
"Thank you Manny!! Hard to believe its already been 8 years since we first had the pleasure of writing your business! Thank you for your trust in us all these years! You are very much appreciated and so great to work with! ~Katie"
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JACKIE GAMA

January 20, 2025

1  out of  5
rating by JACKIE GAMA
"Worst service I’ve ever had in my entire life! We insured 2 trucks in October and November and come to find out they never added them to our policy. We were notified by the DMV that we were uninsured and plates were suspended. Called Katie 7 times no answer! Then had to go into the office and they said they would get me a letter showing this wasn’t true. They never did. Turns out they dropped the ball and never insured my trucks. When my husband finally got to speak to her she denied everything and refused to speak about it. Very bitter women! Feel sorry for her husband if she has one. Lazy, complacent, condescending, arrogant, narcissistic, and cannot own up to her own mistakes!"
We responded:
"Jackie, just like I replied to your husband Joe Gamas review, this is just not the case of what actually occurred. After my call with Joe last week explaining the events that happened and items requested that were never received from him, he requested to keep his polices with me. I felt that after that conversation he understood. I don’t believe he would request to keep his polices with me if I was awful. But due to the verbal abuse my team and I endured from him, I chose to move his account to a male agent that would better suit his personality. Now that the transfer has been done, we both can move on with our lives. I wish you both the best with your local small business Gama Auto ~Katie "