State Farm® Insurance Agent Katie Figueroa
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Michole Tamondong
April 2, 2026
"Great crew, personable and approachable with all concerns. Always ready to help"
"Maria, thank you so much for this review! I am a small business, so having wonderful customers like you and Manuel mean so much to me! It has been great working with you all these years :) ~Katie"
Colleen Thompson
March 30, 2026
"Katie is great to work with anytime. I call & she has the answers and gets things done quickly. The service has been great. I would recommend State Farm and Katie to anyone. I am very pleased with Statefarm insurance and the people that work there, especially Katie she has been a blessing"
"Oh Colleen, THANK YOU!!! I build my business on relationships with people like you and your super kind family! I feel very fortunate that I have gotten to know you all for so many years now! Our goal is to always have every call/in person chat a positive and productive one! Again... thank YOU! ~Katie"
T Moniq
March 28, 2026
"My name is Tia Fluellen for the record. If you want timely and quality support, do not utilize Ayleen Sanchez at this office, ask for another staff to assist you. I started the insurance process with her for both home and vehicle insurance over 3 weeks ago. Things started out productive. I received a very good quote for both the home and vehicle, and elected to proceed. I subsequently provided all documents requested. It has now been over 3 weeks, and the process was never completed. I patiently waited, hoping to hear something back, to include me sending a follow up email, kindly requesting on the status and if anything additional was required on my end. Still no response. I know people get busy, take vacations etc…, but communication is paramount when providing a service. She suddenly ceased all communication causing a gap in the transfer of my home insurance coverage. I can’t speak negatively on all other staff at this office, because I only initially worked with her. Her lack of communication is unsatisfactory and she is not dependable. It has never taken me over 1 day, to obtain car or home insurance from any agency. Point is, you have to communicate in the customer service business. I sent Ayleen Sanchez an email today, requesting to cancel my application (if one was ever even generated). I am not saying I would not recommend this agency, I just would not recommend using Ayleen Sanchez, as she was unreliable in my specific situation."
"Hi Tia. As you can see from prior reviews, this is definitely not the standard of practice here at my office or with Ayleen specifically. She has personally apologized to you as we understand how important timely updates are throughout the process. To clarify, Ayleen has done as requested. She did withdraw your application. I apologize for the frustration and wish you the best with your new insurance company. ~Katie"
Gabe Smith
March 27, 2026
"Ayleen helped out so much amazing customer service"
"Thank you Gabe for the kind words about Ayleen! She truly loves what she does and being able to help great people like you! Thank you for trusting us with your car and life insurance! ~Katie"
Teresa Sanders
March 27, 2026
"Katie and all of the staff at State Farm have always been helpful and upfront in conducting business. Their explanations of insurance plans make sense. They are reliable in responding to my questions in a timely manner. I trust them and appreciate their friendly approach."
"Teresa, we always LOVE when we get the chance to talk to you!! Thank you for being a loyal customer all these years! ~Katie"
Brenda Weiler
March 26, 2026
"Been with State Farm for at least 40 years. Always great service."
"and I am honored to be a part of that 40 years! Thank you for trusting me and my team with all of your insurance needs. ~Katie"
Melanie Malone
March 25, 2026
"Great Agent and office staff. Always very helpful and reminds me when I need anything"
"Thank you Melanie for this review!! It has been great working with you all these years! We are always just a phone call away :) ~Katie"
CD Mart
March 23, 2026
"Excellent service and they made it so easy. I definitely recommend. Thanks for your help!"
"Thank you for the 5 star review! My small business appreciates this so much! Its always great to hear about my office's great service and making things as easy as possible for our great customers like you! ~Katie"
Mary Henderson
March 23, 2026
"Katie and her staff are amazing!!"
"So thankful for you and Matt! It's always been such a pleasure working with you two! :) ~Katie"
Ezequiel Villegas
March 23, 2026
"She went above and beyond beyond to help me transfer and get new insurance, she’s extremely patient and understanding, understands to put you first. That’s the kind of people we need to help us. And I thank her for her service by"
"Thank you Ezequiel for sharing your experience you had with Ayleen. She shared with me how much she enjoyed working with you that day too! Thanks for stopping by our office! We look forward to a long working relationship with you! ~Katie"
Randy Farbowich
March 19, 2026
"Very professional office and great employees that help you. Very happy with Katie’s office"
"Thanks for the 5 stars Randy!! My small business appreciates you and Nancy alllll these years ~Katie "
Jill M Izzo
March 13, 2026
"Katie has been helpful in obtaining rental insurance that is reasonable and fits my needs."
"Always happy to help! ~Katie"
Glenn
February 16, 2026
"Katie's at State farm I highly recommend .they are the best they make you feel like you're at home. they make you feel comfortable. they answer all your questions. no matter what your needs are they can meet your needs. The ladies there are very knowledgeable and can help you with whatever you need go to Katie's State farm you won't regret it."
"Glenn!!! Thank you!! We always love when you and Martha come into the office! Thank you for trusting me with your home and auto insurance! ~Katie "
Joyce Halone
February 12, 2026
"Great customer service! Responsive and professional! My go-to for all my insurance needs!"
"We are honored to be your go-to Joyce! Especially since we aren’t even in the same city! We are always here for you! ~Katie "
Wes Wise
February 5, 2026
"Very helpful and responsive. Fairly pricing too."
"Thank you Wes for this glowing 5 star review! We pride ourselves on being there when you need us! I'm always just a phone call away! ~Katie"
Alma Simpson
February 2, 2026
"Katie and her staff are always great!"
"Alma it has been such a joy knowing you all these years and getting to share our lives! Thank you for your trust in me and my office for all of your insurance needs! Home, auto AND life! ~Katie"
Jessica Raney
January 29, 2026
"Always friendly and super helpful! Couldn't imagine using any other insurance agency."
"Oh Jessica, I’m so glad because we would never want you anywhere else either!!! It’s been such a treat getting to know you allll these years!! Thanks for sticking by us! ~Katie "
Christopher Hancock
January 29, 2026
"Found it very easy and hassle free transferring auto and home owners insurance. Updating policies was a simple phone call or office visit. Do recommend."
"Thank you Christopher! We try to make the switch as seamless as possible. We appreciate YOU and this very kind review ~Katie"
Erin Welsh
January 28, 2026
"Great customer service!"
"Thank you Erin for the 5 star review! I am so thankful for your continued trust over this last year and I look forward to taking care of you for many more years to come! ~Katie"
Humberto Santana
January 27, 2026
"Great local service."
"Thanks Humberto for the 5 stars! Happy I get to be of service to you and your sweet wife! ~Katie"
Jenny Santana
January 27, 2026
"Katie and Ayleen were very helpful for us to get the best coverage at the lowest prices. Love having a local agent!"
"Having the ability to serve my community as a local agent means alot to me! Thank you for this sweet 5 star review. They help grow my small business online and I appreciate you! Welcome back to the State Farm family ~Katie"
Rebecca Lopez
January 13, 2026
"Me siento orgullosa de tener esta compañía pues me ha sacado de problemas y bajo costo la recomiendo su personal muy atento"
"Thank you Rebecca! We appreciate you! ~Katie"
Randy Moe
December 23, 2025
"Aylene is very helpful and does take care of my insurance needs. Thanks"
"Thanks for the 5 stars Randy! So glad to have you a part of our State Farm family! ~Katie "
Donna Blight
December 16, 2025
"Friendly and effective. Saved us money!"
"2 of our favorite things.... being friendly AND saving our sweet customers money :) Thank you for this 5 star review Donna! ~Katie"
Jennara Lugo
December 2, 2025
"Ayleen is wonderful! So kind & professional every time I call. Thank you!"
"Its the best hearing a RAVE about my team! The feeling is mutual, Ayleen has loved working with you as well. We are so much more than transactions, we develop relationships that last. Thank you Jenny! ~Katie"